Terms of Service

1. Agreement to Terms

By accessing or using the Audit Your Store website (www.audityourstore.com) and purchasing our products or services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of these terms, you may not use our services.

These Terms constitute a legally binding agreement between you ("User", "you", or "your") and Audit Your Store ("Company", "we", "us", or "our").

2. Products and Services

2.1 Digital Products

We offer the following digital products:

• E-Commerce CRO Checklist — A comprehensive checklist containing 135+ conversion rate optimization checkpoints for e-commerce stores.
• Figma CRO Audit Templates — Pre-built Figma design templates for visual CRO auditing.
• Excel CRO Cheatsheet — An interactive spreadsheet version of the CRO checklist for progress tracking.
• Commercial Use License — A license permitting the use of our materials for professional and commercial purposes.

2.2 Consultation Services

We offer free and paid consultation services for e-commerce store optimization. Free consultations are offered at our discretion and do not create any obligation for ongoing services.

3. Pricing and Payment

All prices are displayed in US Dollars ($) and are inclusive of applicable taxes unless otherwise stated. We reserve the right to change prices at any time without prior notice. Promotional pricing is valid for the period indicated and may be withdrawn at any time.

Payment is processed securely through our third-party payment processors (such as Stripe or PayPal). We do not store your payment card information on our servers.

4. Digital Delivery

Upon successful payment, you will receive immediate access to your purchased digital products via download link and/or email. It is your responsibility to ensure you provide a valid email address at the time of purchase.

5. Refund Policy

We offer a 30-day money-back guarantee on all digital product purchases. If you are not satisfied with your purchase for any reason, you may request a full refund within 30 days of the purchase date by contacting us at [email protected].

Refunds will be processed within 5–10 business days and returned to the original payment method.

If you are located in the EU/EEA, you have a statutory 14-day right of withdrawal under Directive 2011/83/EU, starting from the date of purchase. Our 30-day money-back guarantee exceeds this statutory right.

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6. Intellectual Property and License

6.1 Personal Use License (Default)

Unless you purchase the Commercial Use License, your purchase grants you a personal, non-transferable, non-exclusive license to use the materials for your own e-commerce store(s). You may not:

• Redistribute, resell, or share the materials with third parties
• Use the materials for client work, consulting, or agency purposes
• Claim the materials as your own creation
• Modify and redistribute the materials

6.2 Commercial Use License

The Commercial Use License grants you the additional right to:

• Use the materials for client audits and consulting projects
• Incorporate the materials into your professional services
• White-label the materials (remove our branding)
• Use in agency or freelance work

Even with the Commercial License, you may not resell the materials as a standalone product.

7. Disclaimer of Warranties

Our products are provided "as is" and "as available." While we believe our checklist and recommendations are based on proven CRO best practices, we make no guarantees regarding specific results. Conversion rates depend on numerous factors beyond our control, including your product, market, traffic sources, and implementation quality.

All results, benchmarks, and performance metrics referenced in our materials (including testimonials, case studies, and statistical claims) are subjective assessments based on our experience across 298+ store audits. They are not absolute measures and should not be interpreted as guarantees of future performance. Individual results will vary.

You are solely responsible for how you implement any recommendations, checklists, or suggestions provided in our products. All changes you make to your store, website, or business based on our materials are made at your own risk. We are not responsible for any negative outcomes, revenue loss, technical issues, or unintended consequences resulting from your implementation of our recommendations.

We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or services.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Audit Your Store and its team members shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our products or services.

Our total liability for any claims related to our products or services shall not exceed the amount you paid for the relevant product or service.

9. User Conduct

You agree not to:

• Use our products in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to our systems or user accounts
• Use automated tools to scrape or download content from our website
• Impersonate any person or entity in connection with our services
• Interfere with or disrupt the integrity of our website or services

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of third-party sites. Your use of third-party sites is at your own risk.

11. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on this page. Your continued use of our services after changes constitutes acceptance of the updated Terms. We encourage you to review these Terms periodically.

12. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws. Any disputes arising from these Terms or your use of our services will be resolved through good-faith negotiation, and if necessary, through binding arbitration or the applicable courts.

13. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

14. Contact Information

If you have any questions about these Terms, please contact us:

• Email: [email protected]
• Website: www.audityourstore.com